Home » Categories » CHARTrunner

CR: Charts not working on a new PC

Revision Date: 2005-09-19

Problem:

Customers have reported that after installing CHARTrunner on a new PC, charts that used to work begin producing errors. One error message contained the following text:

            Check each OLEDB status value

Solution:

Each chart definition contains information about the data source. Where does the data for this chart reside? Often when you get a new PC, the location of various programs and data files can change. If your chart refers to data in a location such as this:

   D:QualityData eadings.xls

Then each time you try to display the chart, CHARTrunner looks for data in this location.

If your data comes from SQL Server or an Oracle database, there is additional client software that must be installed on the PC before CHARTrunner can use the database. When you get a new PC, this client software is often missing. The error message above will be displayed (or one very similar) when this situation occurs with SQL Server.

If CHARTrunner is using an ODBC data source to get to the data,  there is a good chance that your new PC will not have the same ODBC driver or the same ODBC data sources defined. If this is the case, you may need to use the Windows control panel to define an ODBC data source that will allow CHARTrunner to find the data.

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
CR: Time Display
Viewed 2075 times since Fri, Nov 9, 2007
CR: Show every date on the chart
Viewed 2217 times since Thu, Jan 31, 2008
CR: Grouping counts by date in Excel
Viewed 2170 times since Fri, Nov 9, 2007
CR: Changing the chart type will change the Default Chart Style to missing
Viewed 2105 times since Fri, Nov 9, 2007
CR: Formatting an Excel Date
Viewed 2450 times since Fri, Nov 9, 2007
CR: Label your X-Axis with more than one identifier
Viewed 2522 times since Tue, Oct 6, 2009
CR: Too many decimal places in the chart data grid for an Excel column that is calculated by a formula
Viewed 3690 times since Fri, Nov 9, 2007
CR: CR1.1 - Charts in the Chart Workspace do not print all of the charts
Viewed 2045 times since Fri, Nov 9, 2007
CR: Error “External table is not in the expected format” using Excel 2007 workbook
Viewed 4036 times since Wed, Oct 14, 2009
CR: CHARTrunner and SharePoint
Viewed 3970 times since Fri, Mar 9, 2012