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CR: Installing CHARTrunner disables desktop wallpaper

Revision Date: 2005-09-19

Problem:

When installing CHARTrunner on some computers the desktop wallpaper may be disabled.

Solution:

This is a known side-effect of installing MDAC 2.5. (See Microsoft's technical note regarding this problem at http://support.microsoft.com/support/kb/articles/Q268/0/62.ASP).

The leftover registry key that is referred to in the article runs the RunOnce.exe program which displays a small window saying "Windows is now setting up the following items" in the upper left corner of the desktop during startup/login. The following fix causes this window to no longer appear and also fixes the missing wallpaper problem.

Download and right-click on the rem_dlg.inf file and choose "Install". This INF file simply removes the mdac_runonce key from the registry of the affected computer.

Did this solve your problem?

If this did not solve your problem, contact PQ Systems technical support through one of the numbers or e-mail addresses below.

Ref #740

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