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GN: Using Dependency Walker to Diagnose ActiveX Component Registration Problems
Viewed 18888 times since Fri, Nov 9, 2007
Revision Date: 2005-11-02 Problem: Sometimes an ActiveX software component will not install, register, or work properly on a specific computer. Symptoms of this problem can include: 1. An error message that refers to one or more files that did not... Read More
GN: General guidelines for sending e-mail via an SMTP server using PQ software products
Viewed 8171 times since Mon, Jan 16, 2012
Problem: You need to specify SMTP e-mail server information in order to send e-mail using PQ Systems products like GAGEpack, SQCpack and CHARTrunner. Solution: GAGEpack, CHARTrunner and SQCpack use SMTP (Simple Mail Transfer Protocol) to send e... Read More
GN: DAO360.DLL or DAO350.DLL Improperly Installed to Root of Drive on Windows XP
Viewed 7412 times since Fri, Nov 9, 2007
Revision Date: 2005-09-06 Problem: The DAO360.DLL or DAO350.DLL file is incorrectly installed to the root of the drive rather than to "C:Program FilesCommon FilesMicrosoft SharedDAO".  This only occurs when the target computer is running... Read More
GN: Using the PQ Application Information Utility
Viewed 4840 times since Thu, Mar 8, 2012
Revision Date: 2012-03-08 Problem: In order to help in diagnosing a software problem on your computer you may be asked by PQ Systems to download, install and run the PQ Application Information utility program. This utility gathers diagnostic... Read More
GN: Link to Chart Images from PowerPoint
Viewed 3482 times since Fri, Jan 22, 2010
Revision Date: 2010-01-22 Problem: I have PowerPoint slides that display many different CHARTrunner or SQCpack chart images. It is a lot of work to update all the chart images in my PowerPoint slides before I make my next presentation. Is there any... Read More
GN - Using the PQ Application Cleaner Utility
Viewed 3037 times since Fri, Nov 9, 2007
Revision Date: 2007-03-29 Problem: In order to remove files that may be left over from a failed uninstallation of a PQ product on your computer you may be asked by PQ Systems to download, install and run the PQ Application Cleaner utility program.... Read More
GN - Permissions for the PQ Systems registry key
Viewed 2939 times since Fri, Nov 9, 2007
Revision Date: 2006-08-14 Problem: Some PQ Systems products, such as CHARTrunner and SQCpack, store program settings and preferences in the registry. Preferences that apply to all users are stored in a child key of the following registry key: ... Read More
GN: Cannot Read License File due to Data Execution Protection (DEP)
Viewed 2722 times since Fri, Nov 9, 2007
Revision Date: 2005-10-10 Problem: When I attempt to run a PQ application I get the following error: "Error reading license file: LicenseFileName.L32" Background: This error can be caused by having Data Execution Prevention (DEP) enabled for... Read More
GN: PqLicenseMrg.exe Installation Error
Viewed 2605 times since Wed, Oct 28, 2009
Problem: While installing various PQ Systems software such as CHARTrunner or SQCpack the installation will stop and display an error similar to “Error reading from file: C:....PqLicenseMrg.exe” Solution: This error often appears because... Read More
GN: How to do an Unattended Install or Uninstall of a PQ Systems product
Viewed 2388 times since Fri, Dec 7, 2007
Revision Date: 2007-12-07 Problem: How do I perform an unattended (or silent) install or uninstall of a PQ System product? Solution: The install for PQ Systems products is created using InstallAware. Older versions of PQ product installs used... Read More
GN: Couldn’t update; currently locked - error on Netware
Viewed 2179 times since Wed, Nov 14, 2007
Revision Date: 2005-12-13 Problem: The following error was reported by a GAGEpack customer who had a GAGEpack database (which is a Microsoft Access database) on a Novell Netware shared drive: Couldn't update; currently locked Solution: This error... Read More